Online Store - The Fine Print

Thank you for your interest in all of the boring stuff relating to our online store. Please continue reading if you’re curious about our policies, etc, or suffer from insomnia.

Privacy Policy

We will not collect your information for any purpose other than to fulfil the order you have placed. We will not sell, give or otherwise provide your information to anyone else, beyond what is required to fulfil your online order. We will not put you on a mailing list without your consent. We will not contact you at all, unless we need more information to properly complete your order.

Returns Policy

We do not offer returns or refunds for change of mind. If you would like to return a product for any of the reasons set out by the NSW Department of Fair Trading, please contact us. All return requests must be lodged within 30 days of receipt of the product(s). If you are returning Print-on-Demand products (hats or shirts), please be aware that returning these products will involve liaising with a third party service and may be a delayed process.

Ethics and Sustainability

Curiosity Mine has chosen to utilise a Print-on-Demand supplier that has strong moral and ethical policies in place.

To quote from the company’s own fine print:

When we partner with suppliers, we ask them to acknowledge that the supplier, as well as its subcontractors, will comply with all applicable laws that prohibit slavery and human trafficking.

We also have a Code of Conduct for our partners that intends to set forth our standards and expectations for key areas of corporate responsibility, including a requirement that our suppliers not support forced labor or collaborate with organizations that use illegal employment practices.

Our suppliers ensure that wherever possible, the products they create for you are sourced ethically, do not contain animal products and generally use environmentally friendly inks and adhesives.

Any items that are not shipped from our selected Print on Demand company are printed locally within Australia and/or hand made and hand shipped to you. Please read the product details on each item for more information.